Shipping policy

Thank you for shopping with Golden Muse Jewellery.

We are committed to ensuring your order arrives safely and as quickly as possible. Every order is carefully packed with attention to detail before being dispatched.

Shipping Locations

At this time, Golden Muse Jewellery ships exclusively within Germany.

We hope to expand to additional countries in the future.

Shipping Locations

At this time, Golden Muse Jewellery ships exclusively within Germany.

We hope to expand to additional countries in the future.

Processing Time

Orders are processed within 1 business day after your order has been placed.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Once your order has been dispatched, estimated delivery within Germany is:

2–5 business days

Please note that delivery times are estimates and may occasionally be affected by public holidays, weather conditions, or courier delays.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email.

Where available, tracking information will also be provided so you can follow your parcel throughout its journey.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly before completing your order.

Golden Muse Jewellery cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information.

Lost or Delayed Orders

If your parcel has not arrived within the expected delivery timeframe, please contact us and we will be happy to assist you in locating your order.

If you have any questions regarding shipping or your order, please don't hesitate to contact us.

Email: goldenmuseinfo@gmail.com

We aim to respond to all enquiries within 1–2 business days.